bdbajee Privacy Policy

Introduction and Scope

bdbajee is an online gaming and betting platform operated for users in Bangladesh. This privacy policy governs the relationship between you and bdbajee and sets out our responsibilities regarding your personal information. When you use our website, open an account, make a deposit or use any of our services, you are considered to have accepted the terms of this policy.

Before reading this document, we recommend that you also read our Terms and Conditions, as the two documents complement each other.

bdbajee regards your personal information as a valuable asset and considers protecting it one of our primary responsibilities. We do not sell your information to third parties under any circumstances, and have no intention of doing so.

Types and Methods of Data Collection

bdbajee collects only the information needed to provide you with a quality service. Data is collected in two main ways: information you provide directly, and information collected automatically while you use the platform.

2.1 Personal Information You Provide

We collect the following information when you register and manage your account:

• Full name (as on your National Identity Card)
• Date of birth (for age verification — users must be 21 years of age or older)
• Valid email address
• Mobile number (Bangladeshi)
• Home address
• National Identity Card or passport number (for KYC verification)
• Payment details (bKash, Nagad, Rocket, Upay or bank account number)

2.2 Automatically Collected Information

When you use our platform, the following information is recorded automatically:

• IP address and device information
• Browser type and language settings
• Login and logout times on the platform
• Game history and betting activity
• Deposit and withdrawal transaction details
• Preferred game categories and session duration
• Referral source (the link through which you arrived at the site)

2.3 Identity Verification (KYC)

To ensure secure transactions and prevent money laundering, bdbajee may verify your identity when required. For this purpose, a copy of your National Identity Card, bank statement or other documents may be requested. This information is stored with strict confidentiality.

Purpose of Data Use

bdbajee uses collected data only for legitimate and recognised purposes. Those purposes are set out in detail below:

• Account management: Creating, verifying and keeping your account secure.
• Transaction processing: Completing deposits and withdrawals safely.
• Customer support: Resolving your questions and complaints.
• Promotional communications: Informing you of bonuses, offers or important updates (you can opt out of this at any time).
• Fraud prevention: Detecting unusual transactions or multiple accounts.
• Platform improvement: Analysing usage to improve the user experience.
• Responsible gaming: Identifying problematic betting behaviour and providing timely assistance.

We never sell your information to marketing lists or use it in unrelated advertising without your consent.

Data Storage and Security

bdbajee uses industry-standard security measures to protect your information. All connections are encrypted using SSL (Secure Socket Layer) technology, meaning no third party can read your data while it is in transit.

4.1 Technical Security Measures

• Storage of sensitive information using AES-256 encryption
• Firewall and intrusion detection systems
• Regular security audits and vulnerability assessments
• Two-Factor Authentication option
• Restricted employee access — only authorised staff can view data

4.2 Data Retention Period

Data may be retained for as long as your account is active and, after account closure, for a defined period as required by law. Transaction-related data is retained in compliance with financial regulations. Once the purpose is served, data is securely deleted.

Sharing Data with Third Parties

bdbajee does not sell your personal information to any third party. However, for operational purposes, certain information may be shared with partners in specific circumstances:

5.1 Payment Processors

Relevant information is shared with the respective payment gateway to complete transactions via bKash, Nagad, Rocket, Upay or bank transfer. These organisations have their own privacy policies.

5.2 Game Software Providers

Game providers including Pragmatic Play, Evolution, JILI, PG Soft and Spribe may see minimal information (such as a session ID) to operate their games, but your personal identity is not shared with them.

5.3 Legal Obligations

Required information may be provided in response to a lawful order from a law enforcement agency or the judiciary in Bangladesh. bdbajee is also legally obliged to assist authorities in preventing money laundering.

5.4 Business Transfers

In the event of a company merger or acquisition, user data may be transferred to the new operators, but will continue to be handled under this policy.

Cookies and Tracking Technologies

The bdbajee website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that improve your experience on subsequent visits.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and for security — these cannot be disabled.
• Functional cookies: Used to remember your language preference and platform settings.
• Analytics cookies: Used to understand which parts of the platform are used most.
• Marketing cookies: Used to show relevant promotions — you may decline these.

6.2 Cookie Controls

Cookies can be disabled or deleted from your browser settings. However, disabling essential cookies may cause login and other services to stop working correctly.

Your Rights and Controls

bdbajee is committed to giving users the greatest possible control over their personal information. You have the following rights:

• Right to know: You may request to know what information we hold about you.
• Right to correction: You may request correction of inaccurate or outdated information.
• Right to erasure: In certain circumstances, you may request that your information be deleted.
• Right to restrict processing: You may opt out of marketing communications or analytics.
• Right to data portability: You may receive your information in a readable format.
• Right to withdraw consent: You may withdraw any consent previously given at any time.

To exercise these rights, contact our support team. We will endeavour to resolve your request within 30 working days.

To learn more about responsible gaming information and setting self-imposed limits on your account, visit our Responsible Gaming page.

Protection of Minor Users

bdbajee strictly prohibits anyone under the age of 21 from using the platform. For ages 21+

Age is verified at registration and identity documents may be requested in cases of suspicion. We do not intentionally collect or store information from persons under 21. If an account belonging to a minor is identified, that account is closed immediately and the associated data is deleted.

If you believe a minor is using our platform, please notify our support team immediately.

Policy Changes and Updates

bdbajee may update this privacy policy from time to time. For significant changes, we will notify you in advance via your registered email or through a notification on the platform.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.

If you have any questions about this policy or about using the platform, you will find answers to many common questions in our FAQ section.